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Edge LAN

Left unmonitored, your network and computers will inevitably fail, leaving employees idle and hurting your business - costing thousands through the loss of productivity, revenue, or image. With EdgeLAN� from VistaWiz, we can identify a problem so it can be resolved sometimes even before it occurs.

Today’s Business Environment

Your business depends on your networks availability, performance, and security and the business critical software that runs on it.

The five most common problems:
E-mail/Work Order delivery systems down.
Client database unavailable.
Spyware and unauthorized access issues
Banned Software monopolizing resources.
Predictable hardware failures.

For about the cost of a monthly service call,
EdgeLAN from VistaWiz provides
an affordable solution to these problems.

What is “EdgeLAN”?
EdgeLAN means that VistaWiz is continuously monitoring the health of your infrastructure - virtually every device: every server, workstation, router, printer, etc. by providing:

	Scheduled site/device reporting – a bird’s eye view into the real performance of your IT infrastructure.
	Visibility for what equipment, software and updates have been installed and where system resources can best be allocated.
	The ability to forecast failures before they occur, such as a critical server running out of hard drive space.

Key Benefits
	Significant decrease in downtime

	Improved network and hardware performance

	Fewer ‘growing pains’ via network capacity management

	Lower costs and increased efficiency via resource reallocation

	Protection against security breaches

	Visits from service providers are more focused and productive

	Increased productivity through automation of routine administrative functions

Our proactive approach to managing computer networks will free up capital that you can spend on growing your business, not fixing it.
For a network that will grow with your business, call VistaWiz today.

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	EdgeLAN

EdgeLAN 5.0 Features:

VistaWiz™ EdgeLAN® is a comprehensive fully integrated monitoring service that is easy to install, easy to use and feature rich. It allows IT organizations to proactively identify and manage their entire infrastructure, improving reliability and reducing service costs.

Central Dashboard Design
	Web based

	Admin, tech, and client views

	Intuitive and easy to use

	Quick "drill-down" to critical information and details

	Customizable alerting per site

Detailed Site Level Inventory
	Automatic collection and update

	Detailed hardware, software, and patch information

	Multiple views (device-centric or site level)

	Allows for accurate parts, skill set dispatch

	Reports for planning and problem diagnostics

Security Monitoring
	Firewall Monitoring and Alerting

	IDS - Intrusion detection Monitoring and Alerting

	Windows Security Auditing

	Windows Patch/Hot fix and Windows OS

	Auditing Monitoring and Alerting

	Antivirus Monitoring and Alerting

	Backup Monitoring and Alerting

	Security Dashboard

	Security Reports

	Allows you to review software content for business requirements and licensing

	Flags account lock-outs

Remote Management and Communication
	Secure encrypted data transmission (SSL)

	Very low bandwidth requirements

Automatic Windows Updating

	Integrates Windows updating
	Monitors updating success and alerts administrator regarding failures

Graphical Performance Reporting

	Customizable service level threshold lines for easy performance management and specific service level agreements
	Scheduled executive reporting
	Analysis data for capacity management and upgrade planning

Advanced Monitoring
	Auto-discovery

	Monitors using WMI, SNMP and ICMP

	Network services monitoring and alerting (POP3, HTTP, HTTPS, FTP, Telnet, SMTP, DNS, NNTP, IMAP, LDAP, custom TCP ports)

	Devices and network services monitored on any system: UNIX, Linux, Solaris, Windows, and others

	Custom MIB monitoring

	Customizable log and event id scanning

	Syslog Monitoring and Alerting

	Windows events error reports
Product Monitoring Templates
	Quick, easy deployment of service groups, device monitoring, and alert rules

	Includes best practices templates for MS

	Servers, MS Exchange, Cisco, Linux, Nortel, Oracle, 3Com, Veritas, Novell and much more

	Customizable for any device or application

Remote Control
	Enables authorized users to control a target device to easily solve problems

	Enables common remote support by service providers

Automatic Alert Dispatch
	Alert Grouping

	Customizable alert thresholds

	Configurable to alert by e-mail and/or pager

	Auto trouble ticket generation for critical alerts
Integrated Trouble Ticket System
	Trouble ticket system for problem logging, tech dispatch, and resolution information

	No up front license fees pay for what you use

Easy to Install, Configure, and Use
	Minutes to download, install, and begin using

	Includes best practices templates for MS

	Customizable service-wide configuration templates

	Intuitive interface; no training required

	Standard PC required